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2. Information We May Collect

We may collect or receive the following categories of information in connection with your use of this website.

Information You Provide Directly

If you submit a message through our contact form, we may receive your name, email address and the content of your message. We use this information only to respond to your inquiry.

Information Collected Automatically

When you visit this website, certain technical information may be collected automatically. This may include your IP address, browser type, operating system, referring URL, pages viewed and the date and time of your visit. This information is collected through analytics and website service tools described below.

Cookies and Similar Technologies

This website may use cookies and similar tracking technologies. Cookies are small data files placed on your device by your browser. They may be used for website functionality, analytics, performance measurement and referral tracking. The specific cookies set on this website depend on the active plugins and third-party services described in this policy. You may be able to control cookie settings through your browser, though disabling certain cookies may affect website functionality.

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3. How We Use Information

We use the information collected in connection with this website for the following purposes:

• To operate and maintain this website and ensure it functions correctly.
• To respond to inquiries submitted through the contact form.
• To understand how visitors use the website through aggregated analytics data.
• To improve the content, structure and performance of the website.
• To track referrals to third-party booking providers for the purposes of affiliate commission reporting.

We do not sell personal information to third parties. We do not use personal information for direct marketing without a lawful basis for doing so.

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4. Analytics and Website Services

This website uses third-party analytics and website service tools. The following services may be active on this website.

Google Analytics and MonsterInsights

This website uses Google Analytics, implemented through the MonsterInsights plugin. Google Analytics collects information about how visitors use the website, including pages visited, time spent on the site, traffic sources and general geographic location based on IP address. This data is processed by Google and used to generate aggregated reports about website usage. Google Analytics uses cookies to collect this information. For more information about how Google uses data, visit Google’s Privacy Policy at google.com/policies/privacy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Jetpack

This website may use Jetpack, a plugin provided by Automattic. Depending on which Jetpack features are active, Jetpack may collect site activity data, performance metrics and security-related information. Jetpack connects to Automattic’s servers to deliver its features. For more information, visit Automattic’s Privacy Policy at automattic.com/privacy.

Bluehost Hosting

This website is hosted by Bluehost. As the hosting provider, Bluehost may process server logs containing technical information such as IP addresses and request data as part of normal hosting operations. Bluehost operates under its own privacy policy, available at bluehost.com.

Note: The specific configuration of analytics tools, cookie consent mechanisms and data processing settings on this website should be verified by the website operator before this policy is published.

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5. Third-Party Booking Services and Viator

This website displays tour and experience listings sourced from Viator, a third-party booking platform operated by Tripadvisor. When you click on a booking link or widget on this website, you are directed to Viator’s platform to complete your booking.

Saint Martin Experiences does not receive, process or store any payment card information or full booking data entered on Viator’s platform. All bookings, payments and personal data submitted during the booking process are handled directly by Viator under its own privacy policy and terms of service.

Viator’s affiliate program may use cookies or tracking pixels to record that a visit to Viator originated from this website. This allows Viator to attribute any resulting booking to Saint Martin Experiences for the purposes of affiliate commission reporting. This tracking is conducted by Viator and is subject to Viator’s privacy policy, available at viator.com.

Saint Martin Experiences participates in the Viator affiliate program and may earn a commission when a qualifying booking is made through a referral link on this website. This does not affect the price you pay for any experience.

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6. How Information May Be Shared

We do not sell, rent or trade personal information to third parties for their own marketing purposes.

Information may be shared in the following limited circumstances:

• Service providers: We use third-party services to operate this website, including hosting (Bluehost), analytics (Google Analytics via MonsterInsights) and website functionality (Jetpack). These providers may process technical data as part of delivering their services.
• Affiliate tracking: Referral data may be shared with Viator as part of the affiliate program to attribute bookings and process commission payments.
• Legal requirements: We may disclose information if required to do so by law, court order or other legal process, or to protect the rights, property or safety of this website or others.
• Business transfers: If this website is sold, transferred or merged with another business, information held in connection with the website may be transferred as part of that transaction.

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7. Data Retention and Security

We retain contact form submissions for as long as is reasonably necessary to respond to your inquiry and for a reasonable period thereafter. We do not retain personal data longer than is necessary for the purpose for which it was collected.

Analytics data collected through Google Analytics is retained in accordance with Google’s data retention settings. The specific retention periods configured for this website should be verified by the website operator.

We take reasonable technical and organizational measures to protect information held in connection with this website. However, no website or internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored on this website.

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8. Your Privacy Rights

Depending on where you are located, you may have certain rights in relation to your personal data. These may include the right to access, correct or request deletion of personal data we hold about you, and the right to object to or restrict certain types of processing.

If you have submitted a contact form inquiry and wish to request that we delete your information, you can contact us using the details in Section 12 of this policy.

For data processed by third-party services such as Google Analytics, Jetpack or Viator, you should refer to those providers’ own privacy policies and opt-out mechanisms, as we do not have direct control over data held by those services.

Note: The specific privacy rights available to you depend on the laws applicable in your jurisdiction. The website operator should obtain legal advice to ensure this section accurately reflects applicable obligations.

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9. Children’s Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under that age. If you believe that a child has submitted personal information through this website, please contact us and we will take reasonable steps to remove that information.

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10. External Websites

This website contains links to external websites, including Viator and other third-party platforms. When you follow a link to an external website, you leave this website and your use of that external site is governed by its own privacy policy and terms.

Saint Martin Experiences is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any external website you visit.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we use or applicable legal requirements. When we make material changes to this policy, we will update the effective date shown at the top of the page.

We encourage you to review this policy periodically. Your continued use of this website after any changes are posted constitutes your acknowledgement of the updated policy.

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12. Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle information in connection with this website, please use the contact form on our Contact Us page.

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner. Please note that we are not able to provide legal advice in response to privacy inquiries.

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13. Important Notice